Terms and Conditions - Pressure Washing Penge
Welcome to our Pressure Washing services in Penge. By engaging our services, you agree to be bound by the following terms and conditions. Please read them carefully to ensure a clear understanding of our policies and procedures.
Scope of Services
We offer comprehensive pressure washing solutions for residential and commercial properties in Penge. Our services include:
- Exterior house washing
- Driveway and pavement cleaning
- Deck and patio restoration
- Graffiti removal
- Commercial property maintenance
All services are tailored to meet the specific needs of our clients, ensuring optimal results and satisfaction.
Customer Responsibilities
To ensure a smooth and efficient service, customers are required to:
- Provide access to the property during the scheduled service time.
- Remove any valuable or fragile items from the areas to be cleaned.
- Inform us of any specific requirements or areas of concern prior to the service.
- Ensure that pets are secured during the cleaning process.
Payment Terms
Our payment terms are as follows:
- Prices are quoted based on the scope of the project and may vary accordingly.
- A deposit of 50% is required upon confirmation of the booking.
- The remaining balance is due upon completion of the service.
- We accept various payment methods including cash, credit cards, and bank transfers.
All payments must be made in full before the release of any property or materials.
Cancellation Policy
We understand that plans can change. Our cancellation policy is designed to be fair to both parties:
- Clients may cancel a booking up to 48 hours before the scheduled service without incurring any charges.
- Cancellations made within 48 hours of the service date will incur a fee of 20% of the total service cost.
- Repeated cancellations may result in a requirement for a higher deposit for future bookings.
Liability and Warranty
We take pride in the quality of our work and adhere to industry standards. However, our liability is limited:
- We are not responsible for pre-existing damage or wear and tear on surfaces.
- Use of appropriate cleaning agents and pressure settings minimizes the risk of damage.
- Any accidental damage will be addressed promptly and fairly.
- We offer a 90-day warranty on all our services, ensuring that clients are satisfied with the results.
Clients are encouraged to inspect the work upon completion and report any issues immediately.
Privacy Policy
Your privacy is important to us. Our privacy policy outlines how we handle your personal information:
- We collect personal information solely for the purpose of providing our services.
- All data is stored securely and is not shared with third parties without consent.
- We comply with all relevant data protection regulations.
By using our services, you consent to the collection and use of your information as described.
Governing Law
These terms and conditions are governed by the laws of the United Kingdom. Any disputes arising from the use of our services will be subject to the exclusive jurisdiction of the courts in Penge.
Amendments to Terms
We reserve the right to modify these terms and conditions at any time. Clients will be notified of any significant changes, and continued use of our services constitutes acceptance of the updated terms.
Severability
If any provision of these terms is found to be unenforceable or invalid, the remaining provisions will continue to be in effect.
Acceptance of Terms
By booking and using our Pressure Washing services in Penge, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.